Get every affected order back on a real date
When a supplier slips, Cartograph's agent sends them your full list of open orders to confirm or correct line by line, follows up until every line has an answer, and hands the orders that now miss a build to expediting
After a slip, the first job is knowing which orders it touches. Every day spent finding out is a day less to recover
The chasing eats the recovery window
When a supplier slips, a buyer calls and emails line by line to learn the real dates, and those are the days the team needed to find another source or move a build.
Measure days to a confirmed date
Track the days from when you learn of a slip to when every open line with that supplier has a confirmed date again.
Cartograph starts where detection ends
Cartograph doesn't watch the news or score supplier risk. Once you know a supplier has slipped, your team opens one task to review that supplier's open orders, and Scout Agent works every line on it by email and phone.
Recovery runs both ways. Some orders need to come sooner, and others can wait
Review a supplier’s open orders
Checks every open line against the supplier’s own records.
See how it worksExpedite a late or short order
Finds a way to get parts in before the build that needs them.
See how it worksDelay or reduce an order
Pushes out or trims an order when the need behind it moves later.
See how it worksFind a late or missing shipment
Finds out where an overdue shipment is and when it will arrive.
See how it works[01]
Pull in orders that now miss a build
Scout Agent hands each line whose corrected date misses its need to expediting. Cartograph also looks five weeks ahead, and a readiness signal opens an expedite task for any other order that will arrive after its part runs short.
[02]
Push out parts the build no longer needs so soon
When a build moves later, a readiness signal opens a task for every order that now arrives well before it's needed, so the build's other parts don't arrive early.
Your team sets the limits. Test Scout Agent first without a supplier seeing anything, then decide what Scout may do without asking
[01]
Always allow, Needs approval or Never
Set each action Scout Agent can take, separately for tasks Scout leads and tasks Scout assists.
Place this call?
CallingNora Whitfield · East Coast Castings
Call summaryLock in Thursday’s release and the courier for PO 24103.
Plan3 steps
Why you’re asked This contact has been reached a lot recently.
[02]
Scout asks first when your rules say so
Even when Scout Agent leads, an email or call waits for your team when it matches an approval rule or the contact has been reached a lot recently.
Scout Agent leads
Scout Agent resolves this task end-to-end on its own, including interacting with external parties. Scout Agent pulls you in for escalations or when your approval is required.
Scout Agent assists
Scout Agent assists with the resolution, including researching, planning, and drafting communications. You approve all key actions, and can suggest alternatives.
Just me
Scout Agent will not run on this task.
[03]
Who works each task
Each task type sets whether Scout Agent leads or assists, and your team can change the role on any task, down to Just me.
[04]
A no comes with a reason
Decline a draft with a reason, and Scout Agent uses it to find a different way through.
Learn the method in Cartograph Academy. Free lessons on recovering when a supplier slips
Purchase order expediting: decision tree and expedite log
Get late or short parts back on schedule. Find why the order is late, expedite only parts that complete a kit, and pick the right recovery option.
Read lessonDual sourcing: qualification, volume splits and risk
Keep builds running when one supplier stops. Qualify a second source, split volume so its approval stays current, and check for shared sub-tiers.
Read lessonSupplier not responding to a PO: escalation steps and email
Get a confirmed date back from a silent supplier with a day-one sequence, an example escalation ladder and a follow-up email you can copy.
Read lessonPast-due purchase orders: how to work the report
Rank past-due purchase orders by the build each line blocks, clean the report first, and run a daily rhythm that catches a slipping date early.
Read lessonFAQ
No. Cartograph doesn't watch the news, score supplier risk or send alerts. Cartograph starts once you know, whether you heard from the supplier, from your own systems or from a risk tool you already use.
Anyone on your team can open a task for that supplier from the Inbox, with the type Review a supplier's open orders. You can also ask Scout to create the task in chat, and you approve it before it's created. Once an admin turns on Triggers, a readiness signal also opens the same review regularly for each supplier with open orders.
One message with the full list of your open lines as a table, asking the supplier to keep each date or give the corrected one. The starter playbook asks for a reply within three business days, then follows up only on the lines still open, switching between email and phone.
Scout Agent hands each line whose corrected date misses its need to expediting, where the recovery options go to your team with cost and date. A line the supplier says has shipped, was cancelled or never arrived goes to shipment tracking or to your team.
Your team does. The starter expedite playbook asks for approval before an expedite goes ahead, and any email or call that matches one of your approval rules waits for a person.
Yes. Once the date is approved, it's updated on the order in your ERP. You choose which fields Cartograph may update, and every update is logged.
Talk to us about recovering when a supplier slips
We'll walk through how a disruption reaches your team today, your ERP and the suppliers you'd start with.