Open order reconciliation

Check every open order with the supplier before it surprises you

Cartograph regularly opens a task for every supplier with open orders, and Scout Agent sends the full list for the supplier to confirm or correct, so stale dates and orders that already shipped come to light before they hit a build

Your open orders match the supplier's. Scout Agent has each supplier confirm or correct every open line

[01]

Cartograph opens one review per supplier

A readiness signal opens one task for each supplier with open orders, and Scout Agent lists every open line with its quantity, requested date and confirmed date.

[02]

The supplier answers line by line

Scout Agent sends the whole list in one email. The supplier confirms or corrects each date on the same thread, and Scout Agent follows up on any line left open.

[03]

The new date lands on the order

Scout Agent records each confirmed or corrected date. Once your team approves a change, it's updated in your ERP.

[04]

No line goes unanswered

Scout Agent closes the task with what was confirmed, what changed and what went to your team, such as a line the supplier says already shipped.

Your team sets the limits. Test Scout Agent first without a supplier seeing anything, then decide what Scout may do without asking

[01]

Always allow, Needs approval or Never

Set each action Scout Agent can take, separately for tasks Scout leads and tasks Scout assists.

Place this call?

CallingNora Whitfield · East Coast Castings

Call summaryLock in Thursday’s release and the courier for PO 24103.

Plan3 steps

Why you’re asked This contact has been reached a lot recently.

DeclineApprove

[02]

Scout asks first when your rules say so

Even when Scout Agent leads, an email or call waits for your team when it matches an approval rule or the contact has been reached a lot recently.

BCSelect Scout Agent’s role…
  • Scout Agent leads

    Scout Agent resolves this task end-to-end on its own, including interacting with external parties. Scout Agent pulls you in for escalations or when your approval is required.

  • Scout Agent assists

    Scout Agent assists with the resolution, including researching, planning, and drafting communications. You approve all key actions, and can suggest alternatives.

  • Just me

    Scout Agent will not run on this task.

[03]

Who works each task

Each task type sets whether Scout Agent leads or assists, and your team can change the role on any task, down to Just me.

[04]

A no comes with a reason

Decline a draft with a reason, and Scout Agent uses it to find a different way through.

Pay per open order line reviewed. The platform is free, and Scout Agent is charged only for completed outcomes

Free for your whole team

Charges apply only to enterprise capabilities, phone numbers and call minutes, and the work Scout Agent completes.

Priced per order line

Reviewing an open purchase order line with the supplier costs $0.99 when Scout leads and $0.69 when Scout assists.

Nothing for attempts

Attempts, escalations and tasks Scout couldn’t complete are never charged.

See plans and every task rate

FAQ

By default, once a week on Monday, with one task for each supplier with open orders. Your team can move the review to another weekday or turn it off.

One email with every open line in a table, asking them to confirm each date or send the corrected one. They reply on the same thread, with nothing to install and no account to make.

Scout Agent notes what the supplier said on the task and hands that line to your team, instead of leaving it open on the list. A corrected date that no longer meets the need is handed on for expediting.

Only as far as your permissions allow. Each action is set to Always allow, Needs approval or Never, and email and phone each stay off until your team sets them live.

Yes. Once the date is approved, it's updated on the order in your ERP. You choose which fields Cartograph may update, and every update is logged.

Cartograph syncs with SAP S/4HANA, on public cloud, private cloud or on-premise, and with QuickBooks Desktop. If you run something else, tell us and we will look at adding it.

Talk to us about keeping your open orders in step with your suppliers

We'll walk through your suppliers, your ERP and which day you'd run the review.