Your buyers and planners spend their days chasing suppliers, retyping dates, and answering the same questions. Cartograph takes that work on, so your team can focus on the decisions that move the business.
Confirming orders, checking dates, and chasing replies takes hours a day, for every buyer.
Every supplier reply means retyping a date or quantity into the ERP, and some slip through.
Customer service waits on purchasing for answers, and purchasing waits on suppliers.
Scout Agent confirms orders, checks they’re on track, and chases late replies, by email and, when email stalls, by phone.
When a supplier confirms a date or changes a quantity, Cartograph reads the reply and updates the order in your ERP.
When a customer asks where their order is, Cartograph already has the latest from your suppliers, so your team can answer in minutes, not days.
When an order slips, Scout Agent pulls together what happened from email, your ERP, and the supplier, and posts it on the task, so no one has to chase it down.
$156,000
Estimated value in your first year
ROI depends on your business’s specifics. The Cartograph team can help you quantify the impact.
An illustration, not a customer benchmark. Time: 8 hours a week of supplier follow-up and 4 hours a week of customer questions taken off each person, at $130,000 a year each.
Connect your ERP and inbox. Cartograph sets itself up from your orders, parts, and suppliers, with nothing to migrate.
Cartograph checks every open order and part, and flags what needs attention, with the reason and what's at stake.
Scout Agent does the follow-up within the permissions you set. You approve anything significant, and every step is logged.
[01]
Set each action Scout Agent can take, separately for tasks Scout leads and tasks Scout assists.
Place this call?
CallingNora Whitfield · East Coast Castings
Call summaryLock in Thursday’s release and the courier for PO 24103.
Plan3 steps
Why you’re asked This contact has been reached a lot recently.
[02]
Even when Scout Agent leads, an email or call waits for your team when it matches an approval rule or the contact has been reached a lot recently.
Scout Agent leads
Scout Agent resolves this task end-to-end on its own, including interacting with external parties. Scout Agent pulls you in for escalations or when your approval is required.
Scout Agent assists
Scout Agent assists with the resolution, including researching, planning, and drafting communications. You approve all key actions, and can suggest alternatives.
Just me
Scout Agent will not run on this task.
[03]
Each task type sets whether Scout Agent leads or assists, and your team can change the role on any task, down to Just me.
[04]
Decline a draft with a reason, and Scout Agent uses it to find a different way through.
Get a confirmed date back from a silent supplier with a day-one sequence, an example escalation ladder and a follow-up email you can copy.
Read lessonTurn supplier order acknowledgements into confirmed ship dates on every PO line, handle changed dates and prices, and know when to chase.
Read lessonTrack every open PO line through four states, from acknowledgement to receipt, so a slipping delivery surfaces while there is still time to react.
Read lessonGet late or short parts back on schedule. Find why the order is late, expedite only parts that complete a kit, and pick the right recovery option.
Read lessonConfirming new orders, checking that confirmed orders still hold, finding late or missing shipments, expediting late or short orders, resolving mismatched deliveries, delaying or reducing orders, verifying supplier lead times, and reviewing a supplier's full list of open orders. Your team sets whether Scout Agent leads or assists on each.
Each action Scout Agent can take is set to Always allow, Needs approval or Never, separately for tasks Scout leads and tasks Scout assists. Email and phone each stay off until your team sets them live.
Yes. In Situations, you describe a task, run Scout Agent on it and grade the result. The runs are sandboxed, so every email or call stops at a proposal and nothing reaches a supplier.
No. Scout Agent takes the routine follow-up, and your buyers keep the decisions: approvals, price or terms changes, and anything Scout escalates. Any email or call that matches one of your approval rules waits for a person.
No. Scout Agent emails and calls them, and suppliers reply to a real inbox. When Scout Agent sends a table or a form to fill in, the supplier opens it on a secure page, with nothing to install and no account to make.
The platform is free for your whole team. Scout Agent is charged only for completed outcomes, at a rate per task type, so cost follows the work done rather than headcount. Phone numbers and call minutes are billed by usage. The pricing page lists every task's rate.
We'll look at the follow-up your team does today, and what Scout Agent would take on first.
