Purchase order rescheduling

Push out orders when the need moves later

When an order will arrive well before its parts are needed, Cartograph opens a task, and Scout Agent asks the supplier by email and phone to push the date out or reduce the quantity

Parts stop arriving weeks too soon. Scout Agent asks the supplier to push the delivery out

[01]

A task opens for the early order

Cartograph compares when each open order will arrive with when its part is next needed. When a line will arrive well before that, a readiness signal opens a task for the order.

[02]

Scout Agent asks for a later date

Scout Agent emails the supplier to push the delivery out or reduce the quantity, and follows up after the wait your team sets.

[03]

The supplier agrees to the new date

The supplier's reply is marked the resolution, and every email and call transcript stays on the task for your team to check.

[04]

The parts arrive when the build needs them

Once your team approves it, the new date is updated in your ERP, and the order arrives with its need instead of four weeks ahead of it.

Your team sets the limits. Test Scout Agent first without a supplier seeing anything, then decide what Scout may do without asking

[01]

Always allow, Needs approval or Never

Set each action Scout Agent can take, separately for tasks Scout leads and tasks Scout assists.

Place this call?

CallingNora Whitfield · East Coast Castings

Call summaryLock in Thursday’s release and the courier for PO 24103.

Plan3 steps

Why you’re asked This contact has been reached a lot recently.

DeclineApprove

[02]

Scout asks first when your rules say so

Even when Scout Agent leads, an email or call waits for your team when it matches an approval rule or the contact has been reached a lot recently.

BCSelect Scout Agent’s role…
  • Scout Agent leads

    Scout Agent resolves this task end-to-end on its own, including interacting with external parties. Scout Agent pulls you in for escalations or when your approval is required.

  • Scout Agent assists

    Scout Agent assists with the resolution, including researching, planning, and drafting communications. You approve all key actions, and can suggest alternatives.

  • Just me

    Scout Agent will not run on this task.

[03]

Who works each task

Each task type sets whether Scout Agent leads or assists, and your team can change the role on any task, down to Just me.

[04]

A no comes with a reason

Decline a draft with a reason, and Scout Agent uses it to find a different way through.

Pay per order line rescheduled. The platform is free, and Scout Agent is charged only for completed outcomes

Free for your whole team

Charges apply only to enterprise capabilities, phone numbers and call minutes, and the work Scout Agent completes.

Priced per order line

Delaying or reducing a purchase order line costs $9.99 when Scout leads and $6.99 when Scout assists.

Nothing for attempts

Attempts, escalations and tasks Scout couldn’t complete are never charged.

See plans and every task rate

FAQ

Cartograph compares when each open order will arrive with when its part is next needed. By default, a readiness signal opens a task on Mondays when a line will arrive 14 or more days early. Your team sets when each readiness signal opens a task, and which orders it skips, such as those from one supplier.

A later date for each early line, and a lower quantity where the need has shrunk. Scout Agent records what the supplier agrees to, and the reason for any line the supplier can't move.

No. Scout Agent only asks to push a date out or reduce a quantity. If the need behind an order has gone away, Scout Agent writes up the case for cancelling and hands it to your team, since cancelling can carry charges.

Scout Agent notes the fee, agrees to nothing, and passes it to your team to decide.

Yes. Once the new date or quantity is approved, it's updated on the order in your ERP. You choose which fields Cartograph may update, and every update is logged.

Cartograph syncs with SAP S/4HANA, on public cloud, private cloud or on-premise, and with QuickBooks Desktop. If you run something else, tell us and we will look at adding it.

Talk to us about parts that arrive too early

We'll walk through your suppliers, your ERP and how your team reschedules orders today.