Supplier compliance evidence

Collect every supplier's evidence before the audit

Your team opens a task for each certificate or declaration a customer or contract asks for, and Scout Agent follows up with the supplier by email and phone until the reply is on the task

Missing evidence is cheaper to chase early. Asking early gives the supplier time to find the paperwork

Last-minute paperwork holds up shipments

A certificate found missing the week of an audit, or the day a customer asks, puts a buyer on the phone instead of on the supply chain, and can hold a shipment until it arrives.

Measure what's open and how long it has waited

Count the evidence requests still open for each supplier, and how many days each has waited for a reply. Both come from your own tasks.

One task per document, and Scout Agent follows up until it's in

Your team opens a task for each document you need. Scout Agent emails and calls the supplier for it, within your permissions, and the reply and its attachments stay on the task.

See how pricing works

Your team asks once. Scout Agent follows up with the supplier until the documents arrive

[01]

A general task names the document

Your team opens a task naming the supplier and the document, such as a certificate of conformance, and sets Scout Agent to lead or assist. Ask Scout can also create the task once you approve it.

[02]

The reply and its attachments stay on the task

Scout Agent emails and calls the supplier within your permissions. The reply and its attachments stay on the task, and Scout Agent can read an attached file to check it's the document you asked for.

Your team sets the limits. Test Scout Agent first without a supplier seeing anything, then decide what Scout may do without asking

[01]

Always allow, Needs approval or Never

Set each action Scout Agent can take, separately for tasks Scout leads and tasks Scout assists.

Place this call?

CallingNora Whitfield · East Coast Castings

Call summaryLock in Thursday’s release and the courier for PO 24103.

Plan3 steps

Why you’re asked This contact has been reached a lot recently.

DeclineApprove

[02]

Scout asks first when your rules say so

Even when Scout Agent leads, an email or call waits for your team when it matches an approval rule or the contact has been reached a lot recently.

BCSelect Scout Agent’s role…
  • Scout Agent leads

    Scout Agent resolves this task end-to-end on its own, including interacting with external parties. Scout Agent pulls you in for escalations or when your approval is required.

  • Scout Agent assists

    Scout Agent assists with the resolution, including researching, planning, and drafting communications. You approve all key actions, and can suggest alternatives.

  • Just me

    Scout Agent will not run on this task.

[03]

Who works each task

Each task type sets whether Scout Agent leads or assists, and your team can change the role on any task, down to Just me.

[04]

A no comes with a reason

Decline a draft with a reason, and Scout Agent uses it to find a different way through.

FAQ

No. Cartograph's readiness signals cover orders, shipments, receiving and lead times. For a document, your team opens a task naming the supplier and what you need. Ask Scout can also create the task, and by default waits for your approval first.

Whatever the task names, such as a certificate of conformance, a mill test report, a country-of-origin declaration or answers to a supplier questionnaire. Scout Agent asks by email and phone, within the permissions your team sets.

On the task. The supplier's email and its attachments stay there with the request and every follow-up, so your team can find the evidence later.

Scout Agent can read an attached PDF, Word or Excel file to check that it's the document the task asked for. A person on your team decides whether it meets the requirement.

Executive Order 14415, signed on July 20, 2026, directs the Department of Defense to write rules for tracing defense supply chains to raw materials and for vetting suppliers. What your contracts require will depend on those rules and on your contract terms. Cartograph doesn't map your supply chain or vet suppliers. Your team opens a task for each piece of evidence you need, and Scout Agent follows up with the supplier until the reply is on the task. The EO 14415 readiness hub in our Academy covers the order and its timeline.

No. Cartograph organizes the requests for evidence. How the rules apply to your business is a question for your legal or tax advisor.

This page is general information, not legal or tax advice. Check how the rules apply to your business with your legal or tax advisor.

Talk to us about keeping supplier evidence ready for an audit

We'll walk through what your customers and contracts ask for, your suppliers and the documents you'd request first.