Get a real date on every purchase order line
Cartograph opens a task for each order with no confirmed date, and Scout Agent asks the supplier by email and phone, so your buyers stop chasing dates
You stop writing reminder emails. Scout Agent gets the date from the supplier, and you approve it
[01]
The missing date opens a task
Cartograph's readiness signals open a task for each order with no confirmed date, with the reason and the order attached.
[02]
Scout Agent asks the supplier
Scout Agent emails and calls the supplier for the date, within the permissions your team sets, and follows up inside the window you choose.
[03]
The answer stays on the task
The supplier's reply is marked the resolution, and every email and call transcript stays on the task for your team to check.
[04]
The date lands on the order
Once your team approves it, the confirmed date is updated in your ERP.
Your team sets the limits. Test Scout Agent first without a supplier seeing anything, then decide what Scout may do without asking
[01]
Always allow, Needs approval or Never
Set each action Scout Agent can take, separately for tasks Scout leads and tasks Scout assists.
Place this call?
CallingNora Whitfield · East Coast Castings
Call summaryLock in Thursday’s release and the courier for PO 24103.
Plan3 steps
Why you’re asked This contact has been reached a lot recently.
[02]
Scout asks first when your rules say so
Even when Scout Agent leads, an email or call waits for your team when it matches an approval rule or the contact has been reached a lot recently.
Scout Agent leads
Scout Agent resolves this task end-to-end on its own, including interacting with external parties. Scout Agent pulls you in for escalations or when your approval is required.
Scout Agent assists
Scout Agent assists with the resolution, including researching, planning, and drafting communications. You approve all key actions, and can suggest alternatives.
Just me
Scout Agent will not run on this task.
[03]
Who works each task
Each task type sets whether Scout Agent leads or assists, and your team can change the role on any task, down to Just me.
[04]
A no comes with a reason
Decline a draft with a reason, and Scout Agent uses it to find a different way through.
Pay per confirmed order line. The platform is free, and Scout Agent is charged only for completed outcomes
Free for your whole team
Charges apply only to enterprise capabilities, phone numbers and call minutes, and the work Scout Agent completes.
Priced per order line
Confirming a purchase order line costs $0.99 when Scout leads and $0.69 when Scout assists.
Nothing for attempts
Attempts, escalations and tasks Scout couldn’t complete are never charged.
Learn the method in Cartograph Academy. Free lessons on the confirmation work behind every order line
Purchase order acknowledgement: checklist and confirmed dates
Turn supplier order acknowledgements into confirmed ship dates on every PO line, handle changed dates and prices, and know when to chase.
Read lessonSupplier not responding to a PO: escalation steps and email
Get a confirmed date back from a silent supplier with a day-one sequence, an example escalation ladder and a follow-up email you can copy.
Read lessonPurchase order tracking: four states and re-confirm cadence
Track every open PO line through four states, from acknowledgement to receipt, so a slipping delivery surfaces while there is still time to react.
Read lessonNeed date vs promise date: what to plan and score against
Keep need date, PO due date and promise date in separate fields, plan against the confirmed date, and score suppliers on their first promise.
Read lessonFAQ
The order still has no confirmed date, so a readiness signal opens a task for it. Your team or Scout Agent then asks the supplier for the date by email and phone, within the permissions your team sets.
By default, a readiness signal opens a task three days after an order is placed if a line still has no confirmed date. Your team sets when each readiness signal opens a task, and which orders it skips, such as those from a supplier you trust.
Only as far as your permissions allow. Each action is set to Always allow, Needs approval or Never, and email and phone each stay off until your team sets them live.
No. Scout Agent emails and calls them, and suppliers reply to a real inbox. When Scout Agent sends a table or a form to fill in, the supplier opens it on a secure page, with nothing to install and no account to make.
Yes. Once the date is approved, it's updated on the order in your ERP. You choose which fields Cartograph may update, and every update is logged.
Cartograph syncs with SAP S/4HANA, on public cloud, private cloud or on-premise, and with QuickBooks Desktop. If you run something else, tell us and we will look at adding it.
Talk to us about confirming every order line
We'll walk through your suppliers, your ERP and the readiness signals you'd turn on first.