Supported Regions

• United States. Business and professional use in the 50 states and District of Columbia.
• European Union. Business and professional use in EU member states, subject to the DPA and applicable transfer safeguards.
• Canada outside Quebec. Business and professional use under applicable Canadian federal, Alberta, and British Columbia private-sector requirements.
• Honduras. Business and professional use, subject to the DPA and applicable Honduran law.

The Service and legal documents are available in English only. Customers are responsible for giving their own personnel, contacts, and communication recipients notices in a language and form those people can understand.

• Quebec. Self-serve access is unavailable until Cartograph can provide the required French standard-form documents and record any permitted express language choice.
• Mexico. Self-serve access is unavailable until Cartograph has a publishable business domicile, a complete Mexican privacy notice, and launch approval.
• Other regions. A country not listed as available requires Cartograph’s written approval through an Enterprise Agreement.

A workspace administrator must provide the organization’s principal country and, for a Canadian organization, province. The administrator represents that the information is accurate and will notify Cartograph before the principal location changes.

Cartograph may use billing or network information to identify inconsistent location information, but does not treat IP geolocation alone as the organization’s contractual location. Cartograph may suspend access if a workspace is established in or materially operated from an unavailable region.

Cartograph may add, restrict, or remove a region based on law, provider availability, security, sanctions, communications rules, or operational readiness. A material restriction affecting an active paid Customer will receive reasonable notice where practicable.